Salesforce Workshop

Learnings and self-reflection!!

Learned about software as a service. Software as a Service or SaaS is a way of delivering applications over the Internet — as a service.

Learned about CRM.

What does CRM do?

Actively tracks and manages customer information.

Connects your entire team from any device.

Intelligently captures customer emails.

Simplifies repetitive tasks so you can concentrate on leads.

Delivers instant insights and recommendations.

Extends and customises as your business grows.

3. Learned to create webapp.

4. Learned about Force.com which is a Platform as a Service (PaaS) product designed to simplify the development and deployment of cloud-based applications and websites. Force.com is owned by Software as a Service (SaaS) vendor Salesforce.com, who calls the product a social and mobile app development platform.
5. Learned how to use trailhead for learning and creating application.

6. And the workshop was followed with information quizes.